Privacy Policy

This Privacy Policy describes how PHARMYA EURL manages, process and store personal data submitted in the context of providing our services. “Personal data” refers to any information relating to an identifiable individual or personal identity.

Consent
By contracting our services or filling out a contact form on our website sites – www.pharmya.com, login.pharmya.com, any other sub-domains *.pharmya.com  you agree and accept that we may gather, process, store and/or use the personal data submitted in accordance with the rules set forth below.
By giving your consent to us, you also retain the right to have your personal data rectified, to be forgotten and/or to be erased.

Collection of Information
In general, we collect and maintain two types of data:
a) General account information that you provide us upon contracting our services. For the most part, this tends to include – contact and payment information as well as email addresses.
b) Data that you provide us with about individuals or corporate entities to whom you wish to send e-mail messages or other forms of communication.
Tracking Our Emails to Our Customers: when we send emails to our own registered PHARMYA customers, we’ll sometimes track who opened the emails and who clicked on any of the hyperlinks included. We do this to measure the performance of our communication campaigns, and to improve our offerings to specific customer segments.
PHARMYA EURL will not sell, rent, or loan our contact lists or our customer’s contact lists (including customer data) to any outside firms nor will PHARMYA use customer contact lists for our own marketing purposes.

Identity and contact details of the data processor.
Personal data is collected by PHARMYA, a company registered under the laws of France and having its registered office at 315 Av. Saint Sauveur du Pin, 34980 Saint Clément de Rivière.

Your data protection rights.
In accordance with the European General Data Protection Regulation 2016/679 (GDPR), you have a right of access, correction, and removal of your personal data which you may exercise by sending us an email to info@pharmya.com.
Your requests will be processed within 30 days.

Data retention periods.
PHARMYA EURL collects your personal data for the requirements of carrying out its contractual obligations and we retain this data in active databases, log files or other types of files so long as you use our services, and in accordance with the current regulations in force.
PHARMYA EURL in no way undertakes to store all your data indefinitely.  Data is retained until no longer than 2 years after terminating contract or business discussion/deals.

Location of data storage and transfers.
PHARMYA EURL third-party servers (data center) on which PHARMYA EURL processes and stores data are located exclusively within the European Union territory (France). PHARMYA EURL undertakes not to transfer any data outside the European Economic Area.
PHARMYA EURL will inform you immediately, to the extent we are legally authorized to do so, in case of any application or order originating from an administrative or judicial authority relating to your personal data.

Information Sharing and Disclosure
This data is stored on secure servers, and only a limited number of people are authorized to access the  contact lists, in particular for the purpose of providing support services.
The information we collect is available to PHARMYA EURL employees who may need to access this information for legitimate business purposes.

Security of Your Information
Privacy and security are of utmost importance to PHARMYA EURL, and we strive to ensure that our technical and organizational measures in place respect your data protection rights.
PHARMYA EURL has made a substantial investment in the latest server, database, backup and firewall technologies to protect our information assets. These technologies are deployed as part of sophisticated security architecture. We will maintain safeguards to protect the security of these servers and your personally identifiable information.
We use technical, administrative, and physical security measures to protect against the loss, misuse, and alteration of data used by our system. No data transmissions over the Internet, however, are guaranteed to be completely secure. While we strive to protect your data from unauthorized use or disclosure, PHARMYA EURL cannot warrant or guarantee the security of the data that you provide to us.
Thus and in accordance with the GDPR, PHARMYA EURL undertakes to take all pertinent precautions in order to preserve the security of the data and, in particular, to protect them against any accidental or unlawful destruction, accidental loss, corruption, unauthorised circulation or access, as well as against any other form of unlawful processing or disclosure to unauthorised persons.