Quality Policy

Pharmya EURL is a company recognized for its technical and scientific skills in the field of pharmacovigilance, providing a complete range of services to pharmaceutical and biotech companies as well as research centers.


Our vision is oriented towards integrity, quality and continuous improvement having for objective to accompany our customers in their efforts to comply with international Pharmacovigilance regulations.


In line with this strategic vision, our main objectives are:


  • Build customer loyalty by meeting or exceeding our customer expectations and contractual obligations,
  • Deliver high quality services,
  • Ensure adequate qualification and continuous training of all personnel of the organization and
  • Win new projects.


To achieve the objectives described above, the company undertakes to:


  • Optimize the performance of our processes by maintaining continuous improvement and reducing non-quality,
  • Involve the company staff through constant training and information exchange,
  • Satisfy its customers and comply with all the applicable legal and regulatory requirements and
  • Develop a commercial strategy in order to acquire news projects.



That is why, I commit myself fully, to provide the necessary human and material resources to achieve these objectives and to ensure that these are known and shared with all staff members. Obtaining ISO 9001 certification 2015 version will be for our customers and for our interested parties, a recognized warranty of our commitment towards their satisfaction and their evolving needs.